Welcome to The Riverside Practice

The Riverside Practice is an NHS surgery for the Residents of Hackney. Our aim is to maintain good quality health care, including health promotion, disease prevention, and treatment of illness and management of long-term disease, for all our patients through all stages of their life. We always try to improve our service with kindness, sensitivity, friendliness and openness. Please note that during the ongoing pandemic, you must make make an appointment before visiting the surgery in person.

Opening Times

Please select a site

NHS Friends and Family

Making a complaint

We hope that we can sort most problems out easily and quickly.

Find out about our complaints process and how to contact us here

Contact us

The Riverside Practice

14 Urban Hive

Theydon Road


E5 9BQ

Telephone No: 0208 806 1928

EMAIL: nelondon.theriversidepractice@nhs.net


The Riverside Practice will text you via our computer system. If you do not want this service please call the surgery and opt out.

We are part of a local neighbourhood of 7 practices called Hackney Downs and our patients can also be seen at other surgeries in the neighbourhood for some services including extended hours on Tuesday, Thursday and Saturdays and also for dressings and blood test.


Please note that the way to contact the surgery by phone is by calling 0208 806 1928 between the hours of 8 am to 6.30 pm Monday to Friday,

If we are aware that this number is not working during opening hours then you can call 07944 888214.

When the surgery is closed and you need medical advice please call 111. For a medical emergency please call 999